Clapham Cycle’s privacy notice

INTRODUCTION

 

Welcome to Clapham Cycle’s privacy notice.

 

Clapham Cycle respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data, including when you visit our website (regardless of where you visit it from), and tell you about your privacy rights and how the law protects you.

 

This privacy notice is provided in a layered format so you can click through to the specific areas set out below.

 

1.Important information and who we are

2.The data we collect about you

3.How is your personal data collected?

4.How we use your personal data

5.Disclosures of your personal data

6.International transfers

7.Data security

8.Data retention

9.Your legal rights

 

  1. IMPORTANT INFORMATION AND WHO WE ARE

 

PURPOSE OF THIS PRIVACY NOTICE

 

This privacy notice aims to give you information on how Clapham Cycle collects and processes your personal data generally including through your use of this website.

 

The website is not intended for children and we do not knowingly collect data relating to children.

 

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

 

CONTROLLER

 

Clapham Cycle Limited is the controller and responsible for your personal data (collectively referred to as ”Clapham Cycle”, “we”, “us” or “our” in this privacy notice).

 

Thomas Witherspoon is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact Thomas Witherspoon using the details set out below.

 

 

CONTACT DETAILS

 

Thomas Witherspoon

 

Email address: legal@claphamcycle.com

 

Postal address: 16 Lyndhurst Road, Wallasey, CH45 6XA

 

Telephone number: 07458 087669

 

You have the right to make a complaint at any time. Please feel free to contact us about your concerns.

 

CHANGES TO THE PRIVACY NOTICE AND YOUR DUTY TO INFORM US OF CHANGES

 

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

 

 

  1. THE DATA WE COLLECT ABOUT YOU

 

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

 

We may collect, use, store and transfer different kinds of personal data about you:

 

  • Identity data including first name, last name, username or similar identifier as well as photographs and videos taken during club activities.
  • Contact data including billing address, delivery address, email address and telephone numbers.
  • Transaction data including details about payments to and from you and other details of products and services you have purchased from us.
  • Technical data including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Profile data including your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

 

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

 

  1. HOW IS YOUR PERSONAL DATA COLLECTED?

 

We use different methods to collect data from and about you including through:

 

  • Website interactions. You may give us your identity, contact and financial data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
  • apply for memberships, products or services;
  • create an account on our website;
  • subscribe to our service or publications;
  • request marketing to be sent to you;
  • enter a competition, promotion or survey; or
  • give us some feedback.
  • Photographs / video. During the course of activities with Clapham Cycle you may be photographed or filmed.
  1. HOW WE USE YOUR PERSONAL DATA

 

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

 

  • Where we need to perform a contract with you.
  • Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests. Our legitimate interests cover many aspects of the general operation of Clapham Cycle so that we can fulfil our services to our members. This may include (without limitation) the operation of this website, the organisation of our activities including group rides and social events and the use of social media for communication and promotional purposes. You can obtain more information about how we assess our legitimate interests against any potential impact on you from specific activities by Contacting us.
  • Where we need to comply with a legal obligation.

Generally we do not rely on consent as a legal basis for processing your personal data. If, on an occasional basis, we do seek your consent for processing any of your personal data (for example, in relation to the use of a photo or video of you for promotional purposes), you always have the right to withhold your consent and a right to withdraw your consent at any time by Contacting us.

 

 

PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA

 

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please Contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

 

Purpose/Activity

 

Type of data

 

Lawful basis for processing including basis of legitimate interest

 

To register you as a member

 

Identity, contact

 

Performance of a contract with you

 

To process and deliver your orders including: Manage payments, fees and charges; Collect and recover money owed to us

 

Identity, contact, financial, transaction

 

Performance of a contract with you

Necessary for our legitimate interests (to recover debts due to us)

 

To manage the administration of your membership Identity, contact, profile

 

Performance of a contract with you

Necessary to comply with a legal obligation

Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

 

To undertake the day to day operations of Clapham Cycle including the organisation of our activities including group rides and social events and the use of social media for communication and promotional purposes

 

Identity, contact Performance of a contract with you

Necessary for our legitimate interests (to ensure the day to day operation of the cycling club)

To administer and protect Clapham Cycle and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

 

Identity, contact, technical

 

Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

Necessary to comply with a legal obligation

 

 

 

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please Contact us.

 

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

 

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

 

  1. DISCLOSURES OF YOUR PERSONAL DATA

 

We may have to share your personal data with third parties, including service providers based in the UK who provide IT and system administration services, for the purposes set out in the table in paragraph 4 above.

 

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

 

 

  1. INTERNATIONAL TRANSFERS

 

We do not transfer your personal data outside the European Economic Area (EEA).

 

 

  1. DATA SECURITY

 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

 

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

 

 

  1. DATA RETENTION

 

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

 

 

  1. YOUR LEGAL RIGHTS

 

Under certain circumstances, you have the following rights under data protection laws in relation to your personal data:

 

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

If you wish to exercise any of the rights set out above, please Contact us.